Frequently asked questions
Is Free Local really free?
Yes. Capturing and comparing screenshots via the browser extension in Free Local mode requires no account, no card, and never uploads a screenshot to our servers. It stays free for as long as you use it.
What counts against my plan allowances?
Dashboard/API captures and monitor runs use your monthly automated-capture allowance. Screenshots and comparison images saved to cloud history use storage. Local-only extension captures use neither allowance.
Can I try a paid plan before committing?
Yes — new workspaces get a 14-day Team-tier trial with no card required to start. You can add a card later when you subscribe.
What happens if I hit my plan limits?
You will see a clear message identifying which limit was hit (projects, seats, storage, monitors, page inventory, scan runs, crawl depth, collections, etc.). Existing data is never deleted — you simply cannot take the specific action until you upgrade or free up capacity.
How does annual billing work?
Annual billing is discounted 20% versus paying monthly, billed once per year. Annual subscriptions include a 14-day refund window from the start of the billing period.
Can I change or cancel my plan anytime?
Yes. Upgrades and added seats apply immediately with prorated billing. Downgrades, seat reductions, and cancellations take effect at the end of the current billing period so you keep what you paid for.
Who can see my captures?
Every cloud resource belongs to a workspace, and access is enforced per membership role — no user can read another workspace's captures, comparisons, or monitors.