Terms of Service

Last updated July 24, 2026

1. Agreement

These Terms of Service govern access to and use of the VisualRunner service ("Service"), including the browser extension, dashboard, and API. By creating an account or using the Service, you agree to these terms.

2. Accounts and workspaces

You must provide accurate information to register. A workspace owner is responsible for the actions of members and guests they invite, and for keeping seat and role assignments accurate.

3. Free Local mode

Capture and comparison performed locally through the browser extension without a paid subscription ("Free Local") requires no account and does not upload screenshots to our servers. Free Local mode is provided as-is with no uptime or support commitment beyond the extension itself.

4. Paid subscriptions

Paid plans are billed through Stripe on a monthly or annual basis as selected at checkout. Fees are billed in advance and are non-refundable except as described in the Refund Policy. Upgrades apply immediately with prorated billing; downgrades, seat reductions, and cancellations take effect at the end of the current billing period.

5. Acceptable use

You may not use the Service to capture, store, or process content you do not have the right to access, or in a way that violates applicable law, infringes third-party rights, or attempts to circumvent plan limits or security controls.

6. Data and content

You retain ownership of screenshots and other content you submit to the Service. We process that content to provide the Service (capture, comparison, storage, monitoring) and do not use it to train third-party models.

7. Termination

You may cancel at any time from workspace billing settings. We may suspend or terminate accounts that violate these terms, with notice where practicable.

8. Disclaimers and liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our aggregate liability for any claim arising from the Service is limited to the amount you paid us in the twelve months preceding the claim.

9. Changes

We may update these terms from time to time. Material changes will be communicated by email or in-app notice before they take effect.

10. Contact

Questions about these terms can be sent to support@visualrunner.com.